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SHIPPING POLICY

We ship globally, if you need to purchase outside of the US please contact us first as we do not ship to all countries.

(a) All prices noted in our listing exclude taxes.
(b) Orders placed after 4pm (EST) will begin processing the following business day.
(c) Online orders are fulfilled and delivered on business days only (business days are Monday-Friday, excluding major holidays)
(d) All shipping times include 1 business day processing. Orders are unable to be cancelled or changed once they are in processing status.
(e) Orders usually take 2-3 business but they may take up to 5 business days to be delivered. In case your package is taking longer than usual, you can contact us for assistance.
(f) Service to rural areas may require additional shipping time regardless of shipping method.

RETURN & EXCHANGE POLICY

Our costumers have a 30 day return policy with money back guarantee counting from the delivery date. Our costumers also qualify in this period of time for free technical support from our technicians. ​

TO ENSURE A FULL REFUND PLEASE FOLLOW THE FOLLOWING GUIDE ​

  • All Items Must Be Returned In Their Original Packaging

  • All Package Contents Are Inside The Box

  • Print And Attach Return Address Label To The Outside Of The Box, And Place The Rma/packing Slip Inside

  • Make Sure Your Product Is Packaged Properly And Securely

  • Return Shipments Should Be Delivered To Address On The Return Address Label

  • If You Bought A Dvr/nvr Please Factory Reset The Unit Or Send Us The Password Via Email/message With Your Return Number Or Order Number, You May Also Include This Inside The Packaging Of The Unit

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