Protected Every Step of the Way

From the moment you order to the day it arrives, we’ve got your back. If your gear is lost, delayed, or arrives damaged, we’ll make it right. For even more peace of mind, pay with Shop Pay or PayPal to unlock advanced protection, faster claims, and quicker replacements.

Choose the payment that protects your purchase—before and after it ships.

Priority Claim Handling

Get your issue resolved faster with top-tier support and expedited processing.

Automatic Replacement or Refund

No long forms—just quick action to get your gear or your money back.

Zero Out-of-Pocket Costs

Advanced protection covers everything—no extra fees or hidden charges.

Don't use Shop Pay or PayPal? 

No problem—we’ve still got you covered. If your package is lost in transit, we’ll make it right. Just note that without added protection from your payment provider, the resolution may take a little longer to process.

Get Protected—Without the Wait

We ship your order fast, so you can start securing your home right away. And if something’s not quite right? No problem. Our return process is quick, hassle-free, and designed to make sure you’re completely confident in your purchase. Because getting peace of mind should never feel like a gamble.

No Questions Asked

Open the return for the product within 30 days without needing to explain why. Just open the order in your account, by logging into our website with the same email you made the purchase with and request the return, or ask one of our agents

Free Return Shipping

We cover the cost, so you’re not paying out of pocket to send it back.

Prepaid Return Labels

Just print and stick—no forms, no trips to the post office.

Quick Refund Processing

Money goes back on your card within a few days, not weeks.

Support Every Step

Friendly team ready to walk you through the process if you need help.

No Monthly Fees

One-time purchase. Lifetime protection. No contracts, no surprise charges—just smart, secure peace of mind.

Easy DIY Setup

Install everything in minutes with simple instructions—no tools, no stress, no need for pros.

Real-Time Alerts

Stay in control from anywhere with instant notifications sent straight to your phone.

Support That's Helpful, and Easy to Reach

Whether you're setting things up, adding new devices, or troubleshooting an issue, our support team is always ready to help. We don’t disappear after the sale—we stick with you for the long haul. Get step-by-step guidance, personalized advice, and fast answers from real people who know their stuff.

Live Chat & Email Support

Quick replies during business hours, with after-hours email responses within 24 hours.

Step-by-Step Guides

Easy-to-follow setup and troubleshooting tutorials coming soon with our AI assistance, so you can get the help you need even after business hours..

Phone Support

Friendly agents available to walk you through anything you need.

Priority Support for Customers

Faster service and tailored help for registered users.

Proactive Updates

We notify you if there’s a firmware update or product improvement available.

Because When It Counts, Your Gear Has to Perform

Every product we sell has been thoroughly tested for reliability, durability, and real-world performance—so you’re not gambling with your safety. Our equipment is built to handle harsh weather, resist tampering, and keep working when Wi-Fi goes out. You can trust that what you buy won’t let you down, whether it's day one or year five.

Environmental Testing

Products are exposed to heat, cold, rain, and dust to ensure performance in all weather conditions.

Tamper Resistance

Devices are stress-tested to resist physical interference or break-ins.

Battery Life & Power Failures

Systems are run through extended use and sudden power loss scenarios to verify backup performance.

Connectivity Checks

Cameras, recorders and sensors are tested for consistent connection, even with weak Wi-Fi.

For sensors Motion & Alert Accuracy

Sensors are calibrated and tested to avoid false alarms and detect real movement instantly.

Long-Term Durability

Simulated aging tests ensure products hold up over time.